Delivery Information

*Please not that due to Coronavirus, we are doing everything we can to dispatch orders as quickly as possible with the reduction in staffing.  You may also experience a delay in delivery times for DPD however we are doing everything we can to get your goods to you as quickly as possible.*
 
We aim to dispatch all orders on the same day or the next working day depending on the time the order was placed. Please allow 5-7 working days for your parcel to arrive when using our standard delivery service.  
Orders are delivered using various shippers according to the delivery address and a confirmation email will be sent once your order has been dispatched. 
Please be aware that when ordering on or near a Bank Holiday this may effect the dispatch and delivery of your parcel. Also please allow extra time time for delays during busy periods including Black Friday and Seasonal Sales. 
All quoted delivery prices are for most UK mainland addresses. Northern Ireland (BT), Isle Of Wight (PO30-37), Isle Of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and The Shetland Isles (HS, ZE) will incur additional charges and may also experience delays. 
UK - Express delivery £4.95
UK - £2.50
Europe - £9.95
International - £14.95
Click & Collect
We offer a click and collect service here at Ruby & Daisy where your items can be collected in person from our stores. 
We do aim to have Click & Collect orders ready to collect within 24 hours, however please do not attempt to collect your order before this time.
Please collect your order from our head office address:
Novaks Mill
331 Burnley Road
Crawshawbooth
Rossendale
BB4 8LA
Please note that orders can only be collected between 9AM-1PM Tuesday & Friday.